Last updated: January 2025
This Privacy Policy explains how The Fire Risk Lab Ltd collects, uses, and protects your personal information when you interact with our services. We are committed to handling all data in line with UK GDPR and the Data Protection Act 2018, ensuring your privacy is always respected.
1. Who We Are
The Fire Risk Lab Ltd, registered in England and Wales, provides expert fire risk assessments and related safety services across Greater Manchester and the North of England. For any privacy concerns, you can contact us directly:
Email: info@thefirerisklab.co.uk
Phone: 07498 396 186
2. What Information We Collect
We gather information to ensure accurate service delivery and website functionality.
Information you provide directly
- Name and Email address
- Phone number and Company name
- Building details necessary for assessments
- Any additional information you choose to share (e.g., plans, documents)
Information collected automatically
When you visit our website, we may collect basic technical data to enhance your experience and understand site usage:
- IP address, Browser type, and Device information
- Pages viewed and Approximate location (non-identifiable)
Information from assessments
During fire risk assessments, we collect specific details solely for the purpose of completing the requested service:
- Building information and Site plans
- Photographs of premises and Assessment notes
- Contact details of the responsible person or manager
3. How We Use Your Information
Your data is used to provide our services, communicate effectively, and meet legal requirements. We do not sell your data or use it for unrelated marketing.
- Delivering fire risk assessments and related services
- Sending quotes, booking confirmations, and assessment reports
- Managing customer relationships and responding to enquiries
- Improving our website and services
- Fulfilling our legal obligations as a fire safety provider
4. Legal Basis for Processing
We process your information based on clear legal grounds:
- Contract: To provide the fire risk assessment services you request.
- Legitimate interests: To efficiently operate and improve our business.
- Legal obligation: To comply with fire safety guidance and regulatory requirements.
- Consent: Only if you actively opt-in to optional communications.
5. How We Store and Protect Your Data
We store all information securely, employing industry-standard protection measures. Access is limited to authorised staff, and assessment reports are transferred securely. We retain fire risk assessments for a reasonable period for legal and operational purposes unless you request deletion.
- Password-protected systems and Encrypted storage
- Access limited to authorised staff only
- Secure transfer of assessment reports
6. Sharing Your Information
We only share your information when absolutely necessary to deliver our services or comply with legal mandates. We never share your data with third parties for marketing purposes.
- With trusted partners assisting in service delivery (e.g., digital report tools).
- If required by law or regulation.
- With building owners or managers directly involved in the assessment.
7. Your Rights Under UK GDPR
Under UK GDPR, you have several rights regarding your personal data:
- Access, correct, or request deletion of your data.
- Object to processing or restrict how your data is used.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at info@thefirerisklab.co.uk.
8. Cookies
Our website may use basic cookies to ensure correct functionality and monitor performance. You can manage your cookie settings directly through your browser.
9. Links to Other Websites
Please be aware that if our website contains links to other sites, we are not responsible for the privacy practices or content of those external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with a new "Last updated" date.
11. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please do not hesitate to reach out:
Email: info@thefirerisklab.co.uk
Phone: 07498 396 186
The Fire Risk Lab Ltd
Providing fire risk assessments for commercial and residential buildings across Manchester, Greater Manchester, and surrounding areas.
Get In Touch
Phone: 07498 396186
Email: info@thefirerisklab.co.uk
Coverage: Greater Manchester & North of England
© 2025 The Fire Risk Lab. All rights reserved. | Registered in England and Wales
Privacy Policy